FAQ

We want you to be completely happy with your purchase so if for any reason you are not satisfied, you may return the item for a refund. Please take the following steps to return your order:

Damaged items: Take a photograph of the damage and email it to us along with your order number in the subject line of the email and a contact telephone number. We are unable to issue refunds for damages without receiving a photo of the affected item.

Returns: If the items received are no longer wanted, please email us including your order number and a contact telephone number. We will provide instructions on how to return your item to us. Please note that we are unable to offer free collection of unwanted items or return postage costs, and it is the responsibility of the customer to ensure the safe return of the item before a refund is issued.